Terms of Service & Privacy Policy

1. Acceptance of Terms

By accessing or using Print Awan ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

Print Awan is a location-aware document printing marketplace that connects users with nearby print services. Users can browse printers on a map, upload files, and submit print jobs. Printer operators can register their businesses, set pricing, and manage incoming jobs.

3. User Accounts

You may use the Service as a guest (anonymous) or with a permanent account. Anonymous users can browse, submit print jobs, and track status. Permanent accounts are required to register and manage printers. You are responsible for maintaining the confidentiality of your account credentials.

4. File Uploads

When you submit a print job, you upload files (PDF, images, Word documents) to our servers. Files are stored temporarily for the printer operator to process. You must not upload content that infringes others' rights, is illegal, or contains malware. Maximum file size is 10 MB.

5. Payment & Fees

Print Awan displays estimated costs based on printer pricing. Payment arrangements are made directly between you and the printer operator. Print Awan does not process payments.

6. Prohibited Conduct

You agree not to: (a) use the Service for illegal purposes; (b) upload harmful or infringing content; (c) abuse or overload the Service; (d) impersonate others; or (e) circumvent security measures.

7. Limitation of Liability

Print Awan is provided "as is." We do not guarantee uninterrupted service or the quality of print services offered by third-party operators. You use the Service at your own risk.

8. Changes

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

9. Contact

For questions about these Terms, contact us at jayamanikharyono@gmail.com.

1. Information We Collect

We collect: (a) account data (email, username) when you sign up; (b) files you upload for print jobs; (c) location data (browser geolocation) when you search for nearby printers; (d) messages in job chats; and (e) usage data (e.g., pages visited) via standard web analytics.

2. How We Use Your Data

We use your data to: provide the Service (e.g., match you with printers, store files for operators); improve the app; send transactional messages (e.g., account confirmation); and comply with legal obligations.

3. Data Storage & Retention

Data is stored on Supabase (database and storage). Uploaded files are kept so printer operators can process jobs. We may retain data as needed for legal or operational purposes.

4. Sharing

We share: (a) your uploaded files with the printer operator for the job you submit; (b) chat messages with the other participant in that job; and (c) printer details (name, address, location) publicly on the map. We do not sell your personal data.

5. Third-Party Services

We use Supabase (auth, database, storage), OpenStreetMap (map tiles), and Nominatim (address search). Their privacy policies apply to data they process.

6. Your Rights

You may: request access to your data; request deletion (where feasible); opt out of non-essential communications; and withdraw consent where applicable. Contact us to exercise these rights.

7. Security

We use industry-standard measures (HTTPS, secure auth, access controls) to protect your data. No system is perfectly secure; we urge you to protect your account credentials.

8. Children

The Service is not intended for users under 13. We do not knowingly collect data from children.

9. Changes

We may update this Privacy Policy. Material changes will be noted by updating the "Last updated" date. Continued use constitutes acceptance.

10. Contact

For privacy questions, contact jayamanikharyono@gmail.com.